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Return/Refund/Cancellation Policy

Last Updated:February 10 2025

At Athani, we greatly appreciate your generous donations, which allow us to continue our work in helping those in need. However, due to the nature of our charitable organization, we have established the following policies regarding returns, refunds, and cancellations.

1. Donations

All donations made to Athani are final and non-refundable. Your contributions directly support our projects and initiatives. By donating, you acknowledge that you understand and accept that your donation is non-refundable.

2. Cancellations

If you wish to cancel a donation before it has been processed, please contact us immediately at the contact information provided below. We will do our best to accommodate your request, but please note that once a donation has been processed, it cannot be canceled.

3. Refunds

Refunds will only be considered in exceptional circumstances, such as accidental duplicate donations or processing errors. Requests for refunds must be made within 30 days of the donation date. To request a refund, you must provide:

  • Your name
  • The transaction ID
  • The reason for the refund request

4. How to Request a Refund

To submit a refund request, please contact us at:

5. Processing Time for Refunds

If your refund request is approved, the processing time may take up to 14 business days to be reflected in your payment method, depending on your bank or payment provider.

6. Changes to This Policy

We reserve the right to modify or update this policy at any time. Any changes will be posted on our website, and your continued use of our services after any changes constitutes your acceptance of the new policy.

7. Contact Us

If you have any questions about this Return/Refund/Cancellation Policy, please contact us at: